Monthly Archives: August 2011

How to develop your creativity

I suppose the obvious place to start is with a definition of Creativity. It is the ability to solve a problem, see something that others do not see, represent a commonplace thing or notion in a new or novel way. … Continue reading

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Email etiquette: getting it right

Some of my clients have asked for advice on the right way to communicate by email. May I share it with you? These days much of our business correspondence is conducted by e-mail rather than the conventional ‘snail mail’. Unhappily, … Continue reading

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Who speaks for your company?

If your first response was to think of the CEO, Chairman or some other top person, please pause and think again. I wrote this blog a year ago, but recent experiences in shops and restaurants have prompted me to publish … Continue reading

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